A direct service between Munich Airport and Munich Exhibition Centre - fast, reliable and low-cost.
Buy your ticket online now and avoid the queues at the ticket desk.
The Deutschlandticket (49 euro ticket) will be accepted on our buses starting May 1st, 2023 The ticket can be purchased here.
Can't find the answer to your question? Contact us directly on +49(0)8932304-0 or via e-mail at: info@airport-messe-shuttle.com
The journey takes around 45 minutes each way. At peak times, the journey may take longer.
There are two departure points at Munich Airport: Terminal 2 (bus park) and the Central Concourse (MAC). Please follow the signs.
When arriving from Munich Exhibition Centre, buses stop exclusively at the Central Concourse (MAC), from where both terminals are just a few minutes' walk away.
At Munich Exhibition Centre, buses arrive at the stop closest to the North, East or West entrance - depending on the trade fair. Please refer to our timetable for the exact departure and arrival points.
Yes, a return ticket allows you to return on any bus for the entire duration of the trade fair.
Tickets for the Airport – Munich Exhibition Centre shuttle can be purchased online from our website, at the bus stops, at the Munich Exhibition Centre information desk (only during trade fairs), in Terminal 2 and at the Central Concourse (MAC) at Munich Airport.
The "Deutschlandticket (49-Euro ticket)" is accepted on our buses. It can also be purchased in our online store. Other public transportation tickets are not valid on our buses.
We accept the following payment methods. Online: PayPal, Mastercard, Visa, American Express. In person: Mastercard, Visa, American Express, debit card, cash.
Your ticket is your receipt. It contains all the necessary information. A separate receipt cannot be issued, unfortunately.
For safety reasons, luggage (including trolley cases) may not be transported inside the bus. Your luggage will be securely stowed in the luggage compartment during the journey. Small items of hand luggage (e.g. laptop cases, handbags, rucksacks) can be taken onto the bus.
Unfortunately, it is not possible to reserve a seat.
If you'd like to cancel a ticket purchased online before commencing your journey, please send an email to info@airport-messe-shuttle.com or call us on +49 (0)89-32304-0. Please always state your ticket number. Cancellation will incur a handling fee of EUR 5.
Free Wi-Fi is available on many buses. Please understand that we do not currently offer this service on all our vehicles.
Wearing a mask is no longer compulsory. Of course, a mask can be worn voluntarily.
PRIVACY POLICY
Thank you for your interest in our website. The protection of your private sphere is very important to us. Below, we will provide you with detailed information as to how we handle your data.
Information concerning the gathering of personal data
Below, we will provide information concerning the gathering of personal data when using our website. Personal data is all data which relates to you personally, such as name, address, email address, user behaviour.
The responsible body in accordance with Article 4 Paragraph 7 GDPR is Autobus Oberbayern GmbH, Heidemannstraße 220, 80939 Munich, email: info@autobusoberbayern.de, Tel: 089323040. You can contact our data protection officer at datenschutz@autobusoberbayern.de or via our postal address, stating "FAO data protection officer".
You can visit our site without providing information relating to your person. We only save access data which cannot be traced to a person, such as the name of your Internet service provider, the page from which you are visiting us or the name of the requesting file. This data is only used in order to improve our service and do not allow your person to be traced back.
Personal data is only gathered if you provide this voluntarily when you place an order or make a purchase of when opening a customer account.
When you get in touch with us by email or via a contact form, the data provided by you (your email address, if applicable your name and telephone number) are saved by us in order to respond to your queries. The data collected in this process is deleted by us, once the saving is no longer necessary or we restrict the processing should statutory retention obligations exist.
Should we use engaged service providers for individual functions of our service or should we wish to use your data for advertising purposes, we will inform you in detail of the respective processes below. We will also state the set criteria for the duration of the saving.
Your rights
You have the following rights in relation to us concerning your personal data:
Right of information
Right of correction or deletion
Right to have the processing restricted
Right to raise an objection to the processing
Right of data portability
You also have the right to complain to a data protection supervisory authority in relation to the processing of your personal data by us:
The state data protection officer of Bavaria
Dr. Thomas Petri
Wagmüllerstr. 18
80538 Munich
Telephone: 089/21 26 72-0
Telefax: 089/21 26 72-50
E-Mail: poststelle@datenschutz-bayern.de
Gathering of personal data when visiting our website
Should the website be only used for information purposes, ie should you not register or otherwise provide us with information, we only gather the personal data which your browser transfers to our server. Should you wish to view our website, we gather the following data which is technically necessary for us in order to display our website to you and to ensure stability and security. The legal basis of this is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.
This concerns the following data:
IP address
Date and time of the access
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (concrete page)
Access status / HTTP status code
Respective transferred data quantity
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software
Use of cookies
In addition to the data referred to above, cookies are also saved on your computer when you use our website. Cookies are small text files which are saved on your hard drive assigned by the browser used by you and by means of which the location which sets the cookie (in this case us) can receive certain information. Cookies cannot run any programs or place viruses on your computer. The purpose of cookies is to make the Internet service more user friendly and more effective as a whole.
Use of cookies
This website uses the following types of cookies, the scope and functions of which will be explained below:
Temporary cookies (see a)
Permanent cookies (see b)
a) Temporary cookies are automatically deleted once you close the browser. These include the session cookies in particular. These save a so-called session ID, by means of which various requests of your browser can be assigned to the joint session. By means of this process, your computer can be recognised once again if you return to our website. The session cookies are deleted when you log out or close the browser.
b) Permanent cookies are automatically deleted after a prescribed period of time, which can vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser setting in accordance with your wishes and you can, for example, reject the acceptance of third party cookies or all cookies. However, we wish to point out that in such a case, you may not be able to use all functions of this website.
We also use cookies in order to be able to identify you during subsequent visits, should you hold an account with us. Otherwise, you would need to log in each time you visit.
The flash cookies which are used are not recorded by your browser, rather by your flash plugin. We also use HTML 5 storage objects, which are deposited on your end device. These objects save the necessary data regardless of the browser which you use and do not have an automatic expiry date. Should you not wish the processing of the flash cookies to take place, you need to install a corresponding add on, for example "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. The use of HTML5 storage objects can be prevented by using the private mode in your browser. We would also recommend that you regularly delete your cookies and browser history manually.
Further functions and services of our website
Alongside the use of our website solely for information purposes, we provide various services which you can use if interested. For these services, it is generally necessary for you to provide additional personal data, which we use to provide the respective service and for which the principles relating to data processing stated above apply.
In part, we also use external service providers to process your data. These were carefully selected and engaged by us, are bound by our instructions and are regularly monitored.
In addition, we can pass your personal data on to third parties, should campaign participation, competitions, the conclusion of contracts or similar services be offered by us together with partners. More detailed information can be obtained when you provide your personal data or in the description of the service below.
Should our service providers or partners have their place of business in a country outside of the European Economic Area (EEA), we will inform you of the consequences of this in the description of the service.
Objection to the processing of your data or revocation of consent
Should you have issued your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the lawfulness of the processing of your personal data once you have issued it to us. The lawfulness of the data processing which took place prior to the issuing of the revocation remains unaffected by the revocation.
Should we base the processing of your personal data on a balancing of interests, you can raise an objection to the processing. This is the case in particular if the processing is not necessary in order to fulfil a contract with you, which will be set out by us in the following description of the respective functions. When exercising such a right of revocation, we would kindly request you state the reasons why we should no longer process your personal data. In case of a justified objection by you, we will check the facts and will either suspend or adjust the data processing or inform you of our mandatory protectable reasons why we will continue the processing.
It goes without saying that you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising via the following contact details: Autobus Oberbayern GmbH, Heidemannstraße 220, 80939 Munich, email: info@autobusoberbayern.de, Tel: 089323040 or email: datenschutz@autobusoberbayern.de.
Information on the transfer of data to the USA
Among other things tools of companies based in the USA are integrated into our website. If these tools are active, your personal data may be transferred to the US servers of the company in question. Please note that the USA is not a secure third country in the meaning of EU data protection laws. US companies are obliged to surrender personal data to security authorities, without you as the data subject being able to take action against this procedure through the courts. It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process and evaluate your data located on US servers and store it for long periods of time for the purposes of surveillance. We have no influence on these processing activities.
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics allows the website operator to analyze the behavior of website visitors. In this process, the website operator receives various usage data, such as page views, duration of stay, operating systems used, and origin of the user. This data is assigned to the respective user's device. There is no assignment to a user ID.
Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks, among other things. In addition, Google Analytics uses various modeling approaches to supplement the data records collected and uses machine learning technologies in data analysis.
Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information on how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics E-commerce Measurement
This website uses the "E-commerce Measurement" function of Google Analytics. With the help of E-commerce Measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. In this process, information such as the orders placed, average order values, shipping costs, and the time from viewing to purchasing a product are collected. This data can be summarized by Google under a transaction ID that is assigned to the respective user or his/her device.
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to determine whether data entered on this website (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.
Data are stored and analyzed on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If a respective declaration of consent has been obtained, the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.
For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.
Use of Userlike
This website uses Userlike, a live chat software provided by Userlike UG. Userlike uses "Cookies", which are text files placed on your computer and that enable having personal chats on this website. The data collected will not be used to identify a visitor personally and it is not aggregated with any personal data of this user.
This website uses so-called social plugins (“Plugins”) of the Facebook social network, operated by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins are recognisable from the Facebook logo or the writing “Soziales Plug-in von Facebook” or “Facebook Social Plugin”. At the following link, you find an overview of the Facebook widgets and their symbols: http://developers.facebook.com/plugins
When accessing a page of our website, which contains such a plugin, your browser establishes a direct connection to the Facebook servers, allowing Facebook to transmit content to your browser, which is then automatically uploaded onto and incorporated into the website.
Through the incorporation of the plugin into the website, Facebook gets the information that our website has been accessed by your browser, even if you do not have a Facebook account or are not logged in to Facebook. This information (including your IP address) is sent by your browser to and stored by Facebook on a server in the USA.
If you are logged into your user account, Facebook is able to assign the visit of our website to your user account. When you interact with such plugins, for example, pressing the “Like” button or writing a comment, this information is also transmitted to the Facebook server and stored there. Facebook will publish this information and display it to your Facebook friends.
Facebook may use this information for advertising and market research purposes as well as to make the Facebook pages more user-friendly. Facebook compiles user, interest and relation profiles, for example to evaluate your use of the website with regard to the advertisements displayed on its pages, inform other Facebook users about your visit of our website and develop further services relating to the use of Facebook.
If you do not want Facebook to be able to assign the information related to our website to your user account, you must log out from your Facebook account before accessing our website.
For further information regarding the purpose and the extent of the data collection and their use and processing by Facebook as well as your rights and configuration options to protect your privacy, please take a look at the privacy policy statement of Facebook: http://www.facebook.com/policy.php.
Google +1
Collection and Transmission of Information
The Google +1 button allows you to publish information worldwide. Google +1 makes personalised information about Google and our partners available to you and other users. Google will receive and store the information that you have activated the Google +1 button on a webpage as well as information about the website you have accessed when clicking on the Google +1 button. Your Google +1 content may be displayed along with your profile name and photo in Google services, for example research results and your Google profile, or in websites and advertisements that are shown in the internet.
Google records information about your Google +1 activities with the aim to improve its services for the benefit of the users. The use of the Google +1 feature requires a public, worldwide visible Google profile, which must contain at least a profile name. Google uses this name in all its services. In some cases, this name may replace another denomination assigned by the user when splitting the content of the Google +1 account. The identity of your Google profile may be displayed to other users who know your email address or hold other information that allows them to identify you personally.
Use of the collected data
Other than the purposes described above, Google will use the data provided by you in accordance with what is laid down in the privacy policy statement of Google. Google may publish aggregated statistics about the Google +1 activities of the users or forward them to fellow users and partners, for example, publishers, advertisers or affiliated websites. For further information, please take a look at the following link: http://www.google.com/intl/de/+/policy/+1button.html
We have embedded widgets and feeds of Twitter in our pages. These features are provided by the Twitter Inc. Company, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you use such Twitter widgets, notably the “Re-Tweet“ button, the websites you visit are connected to your Twitter account and displayed to other users. During your visit, data will be transmitted to Twitter.
We want to point out that the operator of this website has neither knowledge of nor influence on the nature of the data transmitted to the Twitter servers and their use by the social network operator. Further information on these issues is available from the privacy policy statement of twitter http://twitter.com/privacy.
You can modify the privacy configuration settings of your Twitter account using the following link http://twitter.com/account/.
Data Security Officer
ER Secure GmbH
In der Knackenau 4
82031 Grünwald
datenschutz@autobusoberbayern.de
RESPONSIBLE FOR THE CONTENT
AutobusOberbayern GmbH
Heidemannstraße 220
D-80939 München
Telephone: 0049 (0)89 / 3 23 04 - 0
Fax: 0049 (0)89 / 3 23 25 - 94
E-Mail: info@autobusoberbayern.de
Managing Directors:
Mr Nico Schoenecker
Mr Alexander Holzmair
Company Register / Registration Number:
HRB 117336 (register kept by the Munich District Court)
Competent Authority - Provincial Government of Upper Bavaria:
Regierung von Oberbayern
Maximilianstraße 39
D-80534 München
VAT identification number:
DE 188267922
DESIGN AND IMPLEMENTATION
creating-web GmbH
Implerstraße 24
D-81371 München
Germany
Website: www.creating-web.com
E-Mail: mail@creating-web.de
WEB ANALYTICS TOOL
This website uses the “Google Analytics” tool, a web analytics service provided by Google Inc. Company. “Google Analytics” uses so-called “cookies”. These are small text files, which are placed on your computer and thereby allow us to analyse your use of this website.
The information generated by the cookie regarding your use of the website (including your IP address) is transmitted to and stored by Google on a server in the USA. However, before being transmitted, the IP address is truncated to prevent Google from identifying the user personally. Google will use this information to evaluate your use of this website and compile reports on the website traffic on behalf of the operator as well as to develop further services relating to the use of the internet and the websites. Google may also pass the information on to third parties, if it is required by law or if a third party processes the data on behalf of Google. However, your IP address will not be associated with other data held by Google.
You can prevent the generation of cookies by adequately adjusting the setting of your browser software: Please note, however, that doing this, you may no longer be able to use all functions of this website to their full extent. When accessing this website you are deemed to agree to the processing of the personal data, collected during your visit, in the way and for the purposes described above.
You can also prevent us from collecting and processing your personal data in the way described above by deactivating the “Google Analytics” tool. For this purpose, Google provides an opt-out add-on, which you can download and install. This add-on is available at the following link for the following browsers: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari and Opera.
(http://tools.google.com/dlpage/gaoptout?hl=de)
DISPUTE RESOLUTION PLATFORM
We are required by the Consumer Dispute Resolution Act to inform you that there are different dispute resolution platforms to settle controversies, for example, the arbitration platform for public transport www.soeponline.de (Schlichtungsstelle für den öffentlichen Personenverkehr e.V., SÖP) and the general platform for consumer disputes www.verbraucher-schlichter.de (Allgemeine Verbraucherschlichtungsstelle). Please note, however, that we do not engage in dispute resolution procedures on these arbitration platforms. Please contact us, if you have any complaints or grievances, calling the number 0049 (0)89-32304-0 or writing a message to the address info@autobusoberbayern.de.
Any controversy arising from a travel agreement concluded by electronic means (distance selling) shall be settled on the European Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/.
GENERAL TERMS AND CONDITIONS FOR COACH HIRE AGREEMENTS
§ 1 OFFER & AGREEMENT
Offers of the coach hire provider shall be deemed to be subject to amendments, unless explicitly otherwise arranged.
Orders can be made by letter, electronic message or orally. The agreement shall become effective and binding, once the order has been confirmed in writing either by letter or electronic message by the coach hire company, unless otherwise agreed. In the event that the confirmation should diverge from the order, the agreement shall come in effect upon endorsement of the content of the confirmation by the hirer within one week of the date of receipt.
§ 2 AGREED SERVICES
The extent of the agreed services shall be determined by the content of the order confirmation, notwithstanding the provisions of § 1, section 2 and § 3
Unless otherwise stated in the order confirmation, the services shall comprise the hire of the agreed vehicle, including the driver, and the execution of the transport service; the legal provisions relating to work contracts shall not apply.
The agreement shall not include the following:
Achievement of the purpose of the journey
Surveillance of the passengers, notably children, teenagers and disabled persons
Surveillance of personal belongings left unattended by the hirer or a passenger in the coach
Surveillance of the passengers’ luggage during the loading and unloading
Information on regulation that normally applies to all passengers, notably provisions regarding foreign currency, passport, visa, tariff and health issues as well as on obligations arising from such rules. This provision shall not apply when otherwise agreed between the parties.
§ 3 CHANGES IN SERVICES
The coach hire provider shall be entitled to amend the agreed services after the signature of the agreement, if it is required by circumstances that are not due to any acting in bad faith or wilful misconduct of the coach operator, provided that the modifications are of a minor nature and therefore shall be deemed to be reasonably acceptable by the client. The coach hire company is required to give the client immediately notice of the amendment and the underlying causes.
Amendments requested by the client shall come in effect upon consent of the coach hire provider. The amendments have to be requested and confirmed in writing by letter or email, unless otherwise agreed.
§ 4 FARE & PAYMENT
The client has to pay the agreed fare.
The hire rate shall not include additional charges (for example road tolls, parking fees, accommodation cost for the driver/drivers), unless otherwise agreed
The hirer shall be charged with additional costs arising from changes in services requested by himself/herself.
The provider shall be entitled to claim compensation for damages or costs arising from exceptional cleaning.
The agreed price shall be due in full upon receipt of the invoice.
The coach operator shall be entitled to require full prepayment of the agreed fare from private clients or hirers having the place of residence abroad.
§ 5 WITHDRAWAL OR RESCISSION BY THE CLIENT
Withdrawal
The client shall be entitled to withdraw from the agreement at any time prior to agreed travel date. If the hirer chooses to cancel the agreement, the provider shall have the right to require the payment of a reasonable compensation for the costs incurred instead of the agreed hire price, unless the withdrawal were due to a circumstance arising from its own fault. The amount of the compensation shall be equal to the agreed fare, less the saved costs and potential proceeds from alternative uses of the vehicle.The following scale of compensation shall apply in the event of the client’s withdrawal
Up to 30 days before the agreed travel date: no cancellation charge
29 to 20 days prior to the agreed travel date: 10 % of the agreed fare
19 to 10 days prior to the agreed travel date: 25 % of the agreed fare
9 to 1 day prior to the agreed travel date: 50 % of the agreed fare
Less than 24 hours before the agreed travel date: 90 % of the agreed fare
unless the client can prove that the coach operator has incurred minor losses compared to the above compensation rates, or no loss at all.
Indemnity claims shall be excluded, if the withdrawal of the hirer is due to major amendments to the agreed services made by the coach operator that cannot be deemed to be reasonably acceptable for the client, notwithstanding further rights of the hirer.
Rescission:
If amendments to the agreed services turn out to be necessary during the journey, the client shall be entitled to rescind from the agreement, provided that the changes are not reasonably acceptable, notwithstanding further rights of the hirer. In such cases, the coach operator shall be obliged to carry the client’s party back to the departure point. However, this obligation shall be limited to the transport on the vehicle the use of which has been agreed. In event of a rescission, the client shall incur additional costs arising from the return journey due to “Force majeure”.
Further compensation claims of the client shall be excluded, if amendments to the services are due to circumstances that cannot be attributed to a fault of the coach operator.
If the client rescinds from the agreement, the coach operator shall have the right to require a reasonable indemnity for the costs incurred in the execution of the agreement, relating to either services provided in the past or services that are still due, provided that the latter are still of interest for the client.
§ 6 WITHDRAWAL OR RESCISSION BY THE COACH OPERATOR
Withdrawal
The coach operator shall be entitled to withdraw from the agreement at any time prior to the agreed travel date, if exceptional circumstances outside its sphere of influence should arise that make the performance impossible. In such cases, compensation claims of the client shall be limited to the costs that have directly arisen from the vehicle booking procedure.
Rescission
The coach operator shall be entitled to rescind from the agreement during the journey, if the fulfilment of the contractual obligations turns out to be seriously impeded, dangerous or significantly compromised due to “Force majeure”, the conduct of the passengers or other adverse circumstances, such as war, violence, hostilities, riot, civil war, imprisonment, seizure, interference of authorities or disturbances by the population, barricades or road closures, strike, lockout or walk-out. In the event of a rescission due to “Force majeure”, grave operational difficulties, perils or serious impediments, the coach operator shall be obliged to carry the passengers back to the departure point upon request of the client. However, this obligation shall be limited to the transport on the vehicle the use of which has been agreed. The client shall incur additional costs arising from the return journey due to “Force majeure”.
If the coach operator rescinds from the agreement, it shall have the right to require a reasonable indemnity for the costs incurred, relating either to services already provided or services due in the future, provided that they are still relevant for the client.
§ 7 LIABILITY
The coach operator shall be held responsible for the careful and orderly execution of the agreed services according to the commonly recognised standards in business relationships.
The coach operator shall not be held responsible for default on performance due to “Force majeure” or grave operational difficulties, perils or serious impediments arising from unforeseeable circumstances, such as war, violence, hostilities, riot or civil war, imprisonment, seizure, interference by an authority, strike, lockout or walkout.
The above provision regarding the return journey shall apply.
§ 8 LIMITATION OF THE LIABILITY
The liability of the coach operator for damages arising from the agreement shall be limited to three times the hire price (see the above § 4). The compensation for damages incurred by single passengers shall be limited to a pro rata share of the maximum compensation amount as established. Damage claims arising from tort shall not exceed € 4,000 per passenger. However, the indemnity per passenger shall be limited to the pro rate share of the maximum compensation amount, even if the damages or losses are higher.
With the provisions of § 23 PBefG applying, the liability for material damages shall be limited to € 1,000.00.
The limitations laid down in sections 1 and 2 shall not apply, if damages are due to wilful misconduct or gross negligence.
The coach operator shall not be held liable for damages that are due to the fault of the client or the passengers.
The client shall keep indemnified the coach operator and any third party involved in the execution of the agreement against any claims relating to the provisions of § 2, section 3, a-e.
§ 9 BAGGAGE AND BELONGINGS
A normal amount of luggage will be carried on the coach. Special objects or equipment may be transported upon request.
The client shall be held liable for damages caused by his own objects or belongings or the property of the passengers, if they are due to his own or the passengers’ fault or misconduct.
§ 10 CONDUCT OF THE PASSENGERS
The hirer is responsible for the conduct of the passengers aboard the coach during the journey. The passengers are obliged to follow the instruction of the crew.
Passengers, who do not pay heed to reasonable instructions of the crew, may be required to leave the coach, if the non-observance of instructions compromises the safety or the orderly operation. Travellers whose transport is no longer reasonably acceptable for the coach operator for any reason may also be excluded from the journey. In such cases, the client shall not be entitled to raise damage claims against the coach operator.
The crew shall immediately be given notice of any grievance or complaint. If it were not reasonably possible to take suitable remedial action, the coach operator shall be informed.
The client shall be obliged to help remedy operational problems as far as reasonably feasible to avoid or limit damages or losses.
§ 11 PLACE OF FULFILMENT AND COURT OF COMPETENT JURISDICTION
Place of fulfilment
The site of the coach operator shall be deemed to be the exclusive place of fulfilment for agreements with businesses, legal entities and special funds under public law.
Competent court
If the client is a business or a legal entity or special fund under public law, any controversy arising from the agreement shall be brought before the court of competent jurisdiction for the site of the coach operator.
This shall also apply, if the hirer has his place of residence in a foreign country or moves to a foreign country after the signature of the agreement or if his place of residence is unknown at the time when a complaint is filed.
Any agreement with the coach operator shall be governed by the law of the Federal Republic of Germany.
§ 12 VOLUNTARY DISPUTE RESOLUTION
The coach operator does not engage in a voluntary dispute resolution procedure. If such a dispute settlement procedure should become compulsive after the publication of these terms and conditions, the coach operator would give notice to the clients in an appropriate form.
The European Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/ shall be relevant for all travel agreements signed by electronic means.
§ 13 SEVERABILITY
The ineffectiveness or unenforceability of single provisions of the contract or these terms and conditions relating to coach hire agreements shall not entail the ineffectiveness of the agreement as a whole.